This is my archive

HIgher Ed, “Secret Shoppers,” and Why College/University Web Sites Are More Important Than Ever

Peter Toran (he’s the one on the right), VP of Planning and University Relations at the University of Baltimore (and, in the interest… Read More

How fast can you read on these new-fangled tablet things anyway?

Last Friday Jakob Nielson released a study showing that while people may enjoy the experience of reading books on a tablet device (iPad and… Read More

Sibling Rivalry and the iPhone 4

I first realized that I needed an iPhone when I went to visit my grandmother in Boca Raton, Florida. Read More

Negative Feedback In Social Media

Following the last blog post by Jake, I thought I would spend a few minutes discussing how to deal with negative comments or feedback in… Read More

Tweet Nightmares

The opposite of a sweet dream…a tweet nightmare. Small business owners, managers, customer service staff, and CEOs of all types of organizations are susceptible. A… Read More

Let’s talk about internet spaceships

This past weekend saw the eighth annual Eve Online Alliance Tournament reach it’s climactic conclusion with Pandemic Legion taking the win over HYDRA reloaded. If… Read More

Who Should You Follow On Twitter?

After thinking about Stilgherrian‘s blog post, “Choosing Who I follow on Twitter”, I immediately began to analyze how I decide who to follow… Read More

And Why Can’t You Repaint The Fence Every Night?

I have a confession to make, and it’s hard to admit… I’ve been successfully brainwashed by Disney. Working at the Florida theme park for over… Read More

Don Norman Makes idfive’s Case for “Informed Design”

About six years ago, I sat in a room with a number of smart, energetic, talented entrepreneurs. The discussion was lead by a good friend… Read More

Case Study: A D.C. Nonprofit Utilizes Social Media

If your nonprofit organization is in need of supporters or donors, this blog post is for you!I recently came across this case study written… Read More