This is my archive

Art Director Ken

“Ken is a passionate artist, and his style reflects his line of work. He features the vintage face sculpt, and his hair has… Read More

Let’s Get Ready to Rumble! Google vs. Viacom

Most companies go out of their way to avoid legal battles.Google? Not so much.Back in October, 2006 Google bought YouTube (speculative stuff coming…)… Read More

Hitachi and Middle America

Corporations are sometimes tone-deaf to their real customers, their messaging is off kilter or out of step with the people who are the actual decision… Read More

More on the Howard Schultz/Starbucks Memo

NPR did a story this weekend on the Starbucks brouhaha. They went to Pike Market in Seattle to visit the original Starbucks, and it was… Read More

More on the Howard Schultz/Starbucks Memo

NPR did a story this weekend on the Starbucks brouhaha. They went to Pike Market in Seattle to visit the original Starbucks, and it was… Read More

The eternal mystery of “Clippy”

If you care about usability, and why good ideas go bad, and read nothing else on the subject, please read this: Clippy and User… Read More

You got my attention. Now what?

I don’t make a habit of clicking on ads. I create them, I look at them, and am… Read More

Jury d’Ethique Publicitaire

“Adjudication of the Jury d’Ethique Publicitaire: Complaint: The ad is regarded as degrading and shocking, of bad taste, vulgar, disrespectful of human dignity and… Read More

“So, what does a web site cost usually?”

We hear this question all the time. In RFPs, in conversation, in business meetings. Usually it’s accompanied by very little detail, and often the assumption… Read More

Commoditization of Starbucks?!? Say it ain’t so!

Starbucks chairman Howard Schultz allegedly wrote this memo to CEO Jim Donald earlier this month. There is some doubt in the blogs I have read… Read More