This is my archive

DAMN OFFICE PHONE!

I have joked (in a not-so-funny-way) that the reason I (an otherwise marginally capable web developer) have trouble with office phones is that there really… Read More

They can put a man on the moon… so why is my cell phone so #$&@ hard to use?

It was with great hope that we purchased our latest round of cell phones. New phones! Surely these will work better than our last phones,… Read More

Losing My Mobile [Kinda] Changed My Life

As I was getting out of a cab in Chicago two weeks ago, I realized that my pocket was a little lighter than usual. I… Read More

Five Reasons why Apple’s Days are Numbered

Ok, so this entry is another wound in an age old religious war. Not everyone at idfive agrees with my analysis – in fact,… Read More

A good dentist is hard to find

I’d been working in the Web industry for a few years before I realized how the Internet was going to change absolutely everything. The year… Read More

Customer Experience: The Last Competitive Advantage

Recently, we lost our resident tech guru to greener pastures in the Pacific North West. All of the office… Read More

The Squint Test Won’t Cut it Anymore?

About seven years ago, I learned a great lesson from a great person. Peter Quinn, my then Art Director, and current… Read More

“Crowdsourced” Software & Businesses

Cambrian House is a really cool/fascinating experiment in “crowdsourcing” software and business ideas. Basically folks register and submit their ideas for… Read More

That broken phone isn’t really broken

A new survey of 15,000 “faulty” wireless devices returned to UK provider WDSGlobal found that 63 percent of them weren’t broken… Read More

Metaphor-me

Sarah A. Rice just wrote a nice piece on Boxes And Arrows about how metaphors can increase customer acceptance. In the article, she… Read More