Writing for the Web
A Guide for Search Engines, AI, IA, and Human Brains All people have brains, right? And each brain seeks to answer questions differently. Read More
This is my archive
Making Your PDF Content Accessible
Just like websites, PDFs must be built with accessibility in mind, allowing all users and assistive technologies to access the document’s content. Industry… Read More
Tactical Intelligence: Fiver Tips for Accelerated Expertise
Tactical: of or relating to small-scale actions serving a larger purpose Intelligence: the ability to learn or understand or to deal… Read More
Are FAQs Done for Good?
For those of us born before broadband, it might seem a little strange to think of a prevalent internet feature as “old-fashioned.” But… Read More
