This is my archive

Are FAQs Done for Good?

For those of us born before broadband, it might seem a little strange to think of a prevalent internet feature as “old-fashioned.” But… Read More

Numbers Don’t Lie—2021 Was One For the Books

It’s hard not to get a little reflective when staring down the finish line for 2021. We accomplished so much together—here are just a few… Read More

Better Giving Through Science

In my last post I took a broad look at the research into what motivates people to donate their hard-earned… Read More

Why People Give

‘Tis the season for giving, right? Apparently so. According to donor management software company NeonOne, nearly a third (31%) of all giving for the… Read More

Brands, Know Thyself

This above all: to thine own self be true, And it must follow, as the night the day, Thou canst not then be… Read More

Branding Liberal Arts in the Age of a Pandemic

In Mark Twain’s 1897 travelogue Following the Equator, Mr. Clemens begins chapter twenty-five with a quote from Puddin’head Wilson’s… Read More

How to Drive Value with Better Backend UX

Ask the average (or even above average) web redesign project team what UX activities are most crucial to the success of a website,… Read More

You Know What? We Need to Connect

Making the transition from working in an office to working from home isn’t easy, especially if you’re a collaborative person who spends a… Read More